Shipping & Delivery
From our New Jersey warehouse to your door. Here’s what to expect once you place your order.
Rates and delivery times
| United States | Canada | |
|---|---|---|
| Free shipping | Orders $50+ (standard) | Orders CA$135+ (economy) |
| Under the threshold | Calculated at checkout | Calculated at checkout |
| Carriers | USPS, UPS | USPS, DHL eCommerce, UPS |
| Delivery after shipment | 3-8 business days | 7-15 business days |
Canadian orders may be subject to import duties and taxes, which are the customer’s responsibility.
Holiday shipping
To receive your order in time for Christmas, please order by:
| Shipping to | Order by |
|---|---|
| United States | December 16 |
| Canada | December 4 |
Our warehouse will be closed, and orders will not ship, on November 25-26, December 23-25, and December 31. Orders placed on these dates ship the next business day.
Tracking and delivery help
Tracking your order
When your order ships, we’ll email you a tracking number. Tracking can take up to 24 hours to update after the label is created.
If something goes wrong
Delivery times are carrier estimates, and weather or peak seasons can cause delays. If your tracking hasn’t updated in 7 business days, or your package arrives damaged, email us at fashion@drmotionsocks.com. We’ll work with you and the carrier to sort it out.
Double-check your address
We can’t redirect orders shipped to an address entered incorrectly at checkout. If you spot a mistake, contact us right away and we’ll try to update it before your order ships.
Questions? Email fashion@drmotionsocks.com and we’ll be glad to help.